Privacy Policy

Last Updated: December 2024

At Jawareer (جوارير), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services. By using our site, you consent to the practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, company name

• Project Information: Details about your project requirements and specifications

• Communication Data: Messages sent through our contact forms or email

• Technical Data: IP address, browser type, device information, cookies

• Usage Data: Pages visited, time spent on site, interaction patterns

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services

• Respond to your inquiries and quote requests

• Send project updates and communications

• Analyze website usage and optimize user experience

• Comply with legal obligations

• Prevent fraud and ensure security

We will never sell your personal information to third parties.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings

• Analyze site traffic and usage patterns

• Improve website functionality and performance

• Provide personalized content and recommendations

Types of cookies we use:

• Essential Cookies: Required for basic site functionality

• Analytics Cookies: Help us understand how visitors use our site

• Preference Cookies: Remember your language and region settings

You can control cookies through your browser settings or our cookie consent banner.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data:

• Encrypted data transmission (SSL/TLS)

• Secure database storage with access controls

• Regular security audits and updates

• Employee training on data protection

• Limited access to personal information

Your data is stored on secure servers located in trusted data centers. We retain your information only as long as necessary to fulfill the purposes outlined in this policy.

5. Third-Party Services

We may use third-party services to help us operate our business:

• Google Analytics: For website analytics and insights

• Email Service Providers: For sending communications

• Cloud Storage: For secure data storage

• Payment Processors: For handling transactions (if applicable)

These third parties are contractually obligated to protect your data and use it only for the purposes we specify. We do not share your personal information with third parties for their marketing purposes.

6. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request a copy of your personal information

• Correction: Update or correct inaccurate information

• Deletion: Request deletion of your personal data

• Objection: Object to certain processing of your data

• Portability: Request transfer of your data to another service

• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Phone: +962 78 888 1385

Address: Amman, Jordan

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date at the top.